At our store, customer satisfaction is our priority. We ensure that every Garden Pipe, Tarpaulin Sheet, and Shade Net product is thoroughly inspected before dispatch.
Replacement Eligibility
We offer replacement only in case of:
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Manufacturing defects
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Damaged product received due to transit damage
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Wrong product delivered to the customer
No Refund Policy
Please note that refunds are not allowed under any circumstances. We only provide product replacement if the issue falls under our replacement eligibility criteria.
Time Limit for Reporting Issues
Customers must raise a complaint within 48 hours of product delivery. Requests received after 48 hours from delivery will not be accepted.
Required Proof for Replacement Request
To process your replacement request, kindly provide:
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Order Number
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Product Images
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Images or videos clearly showing the defect or issue
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Packaging images (if applicable)
Replacement Process
Once our team verifies the issue, we will initiate the replacement process and dispatch the replacement product as soon as possible.
For any assistance regarding replacement requests, please contact our customer support team.